I had some plans and goals before coming here, wanted to fulfill at least one, but ...all my expectations were surpassed.
Ukraine Disability participant


The following is intended to serve as an outline of the responsibilities and duties for a fulltime PROGRAM ASSISTANT position.

Required skills and capabilities:

  • Spanish language conversational (or better) ability.
  • A driver's license and excellent driving skills.
  • A willingness to (learn to) drive 15-passenger vans.
  • An ability to be flexible and calm in demanding situations.
  • Dedication to the work and to participants' well-being.
  • The ability to communicate effectively with staff and participants.
  • Availability to work occasional evening and weekend shifts (with advance notice by employer).
  • Computer software skills including MS Word and Excel. 
  • Facility with various social media tools.
  • Some knowledge and skill with digital videography and editing.

Program assistant responsibilities include, but are not limited to the following:

  • Providing general office support:
  • Answering the telephone and directing calls and requests.
  • Assisting with materials development and organization.
  • Assisting setting up track phones and interpreting equipment.
  • Providing program support:
  • Interacting positively with international participants, and responding to, or redirecting requests.
  • Driving international participants in 7- and 15-passenger vans to site visits and cultural events, including long distance trips lasting several days.
  • Organizing cultural visits and escorting participants.
  • Escorting participants to medical appointments.
  • Setting up and delivering snacks to participant groups.
  • Assisting in cleaning and maintaining ITD House and grounds.

ITD delivers high-quality professional, youth, and academic training programs.  This requires that program staff work well together as a team.  A commitment to collaboration and shared responsibility is essential. 

Please submit a cover letter and your resume by June 12, 2015 to Kaye Dougan or by post to:
ITD/Program Assistant Search
447 West Street
Amherst, MA 01002 

Beginning fulltime salary is $420-$450/week.  100% health and disability benefits are available beginning in the second year of employment.

Finalists will be invited to interview between June 16 and 19.  Start date is July 1, 2015.